The rise of new technologies and the disappearance of old ones affect all of us to a greater or lesser extent. The arrival of artificial intelligence and the increasing engagement of younger consumers with sustainable consumption are a couple of keywords that are also shaping the service industry. One thing we are convinced of is that human contact and good food will continue to influence the preferences of many visitors while making their choices.
But what can restaurants do to stay competitive, stay aware of trends, and enhance their delivery presence? Here are the key trends for 2025 and actionable delivery strategies:
Restaurants are beginning to use data about their customers to offer a personal approach. This could include using information about personalized offers or customers' food intolerances when creating the menu.
How to Stay Ahead:
Plant-based ingredients are no longer a niche offering — they’re becoming a staple on menus worldwide. More diners are making conscious choices for health or environmental reasons, and the trend toward vegetarianism and flexitarianism continues to rise.
How to Stay Ahead:
The increase in people's awareness is also confirmed by customers' growing desire to consume products that have high nutritional value or include "superfoods." This trend allows restaurants and cafes to earn additional income while giving customers the opportunity to spend a bit more when ordering add-ons, at the same time investing in their health.
How to Stay Ahead:
By leveraging the possibilities of technology and artificial intelligence, it is already possible to automate many processes today. The simplest example that you are likely already using is an online reservation system or an automatic response to email. The new year brings about a wider spread of new products and services, such as robotic responders for accepting reservations over the phone.
How to Stay Ahead:
Consumers are seeking not only culinary experiences but also new adventures. Trailblazing restaurants are those that can combine food, drink, and atmosphere by using design, food presentation, and even the aforementioned technology!
How to Stay Ahead:
Have you thought about what new items to add to the menu? Ask the consumers directly! Send out a customer survey through your email list or create a social media poll. Involve your clients in the decision-making process!
How to Stay Ahead:
Your delivery menu is more than just a list of dishes — it’s a powerful sales tool.
How to Stay Ahead:
The restaurant industry in 2025 is filled with opportunities for growth, both in-house and on delivery platforms. By implementing these actionable trends and optimizing your delivery strategy, you’ll position your restaurant for long-term success.
Ready to stay ahead of the trends? With our Reality Check package, we can help you analyze your market, refresh your brand image, and make data-backed changes to your menu that align with upcoming industry trends.
Let’s future-proof your restaurant — schedule a call now!
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