1. Cookies and Privacy Policy Overview
- This document explains how Snowball Consulting collects, processes, and shares personal data. It aligns with the General Data Protection Regulation (GDPR) and ensures compliance with Estonian and European Union laws to protect your privacy.
- This privacy policy applies to the processing of personal data and the use of cookies on our website.
- If you feel your data has not been handled carefully, please contact us at hello@snowballconsulting.ee. We are committed to resolving any concerns.
2. Key Terms
- Personal Data Processing: Any activity involving the user's personal data, such as collection, storage, modification, or deletion.
- Users: Anyone visiting the website, using our services, or submitting information, such as reading articles, ordering services, or contacting us via email.
- Services: All products and services, whether free or paid, provided by Snowball Consulting.
3. How We Process Personal Data
- By accepting this privacy policy, you consent to the processing of your personal data as described.
- We collect personal data through the following means:
- Contact Forms: Name, phone number, and email address submitted for inquiries.
- Newsletter Subscriptions: Name and email address for our mailing list.
- Website Analytics: Usage statistics collected via Google Analytics and Facebook Pixel.
4. Use of Personal Data
Snowball Consulting uses personal data to:
- Provide services, including contract execution, communication, and invoicing.
- Send notifications to users who have provided prior consent.
- Enhance user experience and marketing effectiveness using website analytics.
Users can withdraw their consent for personal data processing at any time unless the data is required for contractual or legal obligations.
5. Sharing Personal Data with Third Parties
We may share personal data with the following partners to deliver our services:
- Zone: Web hosting provider.
- Google: Website analytics and reporting.
- Facebook: Social media tools and analytics.
Additionally, we may share data with specific collaborators when necessary to fulfill service requests.
6. Data Retention and Security
Personal data is retained only as long as necessary to fulfill its purpose or meet legal obligations. For example, newsletter email addresses are kept until the user opts out.
We implement strict security measures to protect your personal data. Only authorized personnel can access and process personal data, which is treated as confidential.
7. User Rights
As a user, you have the right to:
- Access your personal data.
- Request corrections, updates, or deletion of your data.
- Restrict data processing.
- Request data portability.
To exercise your rights, contact us at hello@snowballconsulting.ee.
You can also unsubscribe from our mailing list using the link provided in our emails. If you believe your rights have been violated, you may contact the Estonian Data Protection Inspectorate.
8. Cookies
- Our website uses cookies to:
- Improve user experience and marketing.
- Collect usage statistics.
- Cookies are small text files stored on your device. We use both:
- Persistent Cookies: Recognize returning visitors and gather usage data.
- Session Cookies: Temporary files deleted after you leave the website.
- Users can adjust their browser settings to manage cookies. Please note that disabling cookies may affect website functionality.
- To block Google Analytics, you can install the Google Analytics opt-out browser add-on.
9. Policy Updates
We reserve the right to update this policy at any time. The latest version will always be available on our website. Users will be notified of significant changes.
10. Copyright
Unless otherwise stated, all content on the website is copyrighted by Snowball Consulting OÜ. Use of this content requires prior permission and appropriate attribution.
If you have any questions or need further assistance, please reach out to hello@snowballconsulting.ee.
